Redtail CRM | Delay in Queued Processes

Incident Report for Redtail Technology

Resolved

The issue has been resolved. We do sincerely apologize for any negative impact the issue may have caused to your day-to-day operations.
Posted Jun 21, 2022 - 08:02 PDT

Monitoring

Steps have been taken to resolve the issue. Normal functionality should be returning to the services. We will continue to monitor for a period of time to ensure all is functioning properly.
Posted Jun 21, 2022 - 07:44 PDT

Identified

Our Engineers have identified the issue and are taking necessary steps to resolve the issue.
Posted Jun 21, 2022 - 07:13 PDT

Investigating

Some users are experiencing an issue with queued services such as Broadcast Emails, Bulk Operations, Exports, Email Notifications, etc being delayed. Our engineers are investigating the issue at this time.
Posted Jun 21, 2022 - 06:25 PDT
This incident affected: Redtail CRM.
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