All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
100.0 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Email Operational
90 days ago
100.0 % uptime
Today
Retriever Cloud Operational
90 days ago
100.0 % uptime
Today
Retriever for Tailwag Operational
90 days ago
100.0 % uptime
Today
Client Services ? Operational
90 days ago
100.0 % uptime
Today
Outbound Integrations Operational
90 days ago
100.0 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
100.0 % uptime
Today
Redtail Speak Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Mobile Operational
90 days ago
100.0 % uptime
Today
Suite Sync Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance | Redtail CRM Jun 24, 2025 18:00-22:00 PDT

On Tuesday, June 24, 2025, Redtail CRM's mail merge functionality will be unavailable from 6:00 p.m. to 10:00 p.m. PT due to a mandatory upgrade intended to modernize the service's infrastructure. Mail merge functionality will be restored once the update is complete. Thank you.
Posted on Jun 23, 2025 - 15:06 PDT
Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Redtail Email – Login Issues
Resolved - This incident has been resolved.
Jun 20, 05:46 PDT
Investigating - We are currently investigating an issue affecting Redtail Email login. Our team is working to restore functionality as quickly as possible.
Jun 20, 05:37 PDT
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Redtail CRM – Email History Filter Issue Identified
Resolved - This incident has been resolved.
Jun 13, 09:53 PDT
Investigating - Our engineers have identified an issue affecting Redtail CRM Email History Filters and are actively investigating. We appreciate your patience as we work to resolve this.
Jun 13, 09:38 PDT
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Redtail Email – Inbound Message Delays
Resolved - We’ve resolved the earlier inbound message delays, and all systems are now operating normally.

Please note: Messages sent during the impacted window may still experience delays of up to a few hours as they are processed by the sending servers. No action is required at this time. We will continue to monitor the queue to ensure full delivery.
Thank you for your patience.
Jun 10, 08:43 PDT
Investigating - We are currently investigating delays in inbound messages for Redtail Email. Users may experience slower-than-usual delivery times. We’ll provide an update as soon as more information is available.
Jun 10, 08:07 PDT
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