All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
99.93 % uptime
Today
Redtail CRM Operational
90 days ago
99.93 % uptime
Today
Redtail Imaging Operational
90 days ago
99.91 % uptime
Today
Redtail Webmail Operational
90 days ago
99.93 % uptime
Today
Retriever Cloud Operational
90 days ago
99.93 % uptime
Today
Retriever for Tailwag Operational
90 days ago
99.93 % uptime
Today
Call Center ? Operational
90 days ago
99.73 % uptime
Today
Outbound Integrations Operational
90 days ago
99.93 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
99.93 % uptime
Today
Redtail Speak Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Dec 4, 2022

No incidents reported today.

Dec 3, 2022
Service Outage | All Redtail Products
Resolved - This incident has been resolved.
Dec 3, 19:40 PST
Investigating - Redtail Engineers are actively investigating an issue impacting all Redtail Services. Currently, the issue impacts all users all Redtail Products. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Dec 3, 18:14 PST
Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022
Partial Call Center VoIP Outage
Resolved - This incident has been resolved.
Nov 28, 10:10 PST
Investigating - Our callers may experience longer than normal hold times when attempting to contact us by phone. This is due to partial outages within our VoIP service, which is impacting our call centers. During this issue, callers may experience callback feature delays, continued ringing, inability for hold options, and dropped calls. We are working with their engineers to resolve the issues being experienced. Please remember that you can also email us at support@redtailtechnology.com or visit help.redtailtechnology.com for a plethora of knowledge sharing articles and videos. We do apologize for any inconvenience this may cause.
Nov 28, 07:20 PST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Partial Call Center VoIP Outage
Resolved - This incident has been resolved.
Nov 23, 08:22 PST
Investigating - Our callers may experience longer than normal hold times when attempting to contact us by phone. This is due to partial outages within our VoIP service, which is impacting our call centers. During this issue, callers may experience callback feature delays, continued ringing, inability for hold options, and dropped calls. We are working with their engineers to resolve the issues being experienced. Please remember that you can also email us at support@redtailtechnology.com or visit help.redtailtechnology.com for a plethora of knowledge sharing articles and videos. We do apologize for any inconvenience this may cause.
Nov 23, 06:32 PST
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

← Incident History Powered by Atlassian Statuspage