All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
99.98 % uptime
Today
Redtail CRM Operational
90 days ago
99.6 % uptime
Today
Redtail Imaging Operational
90 days ago
99.96 % uptime
Today
Redtail Webmail Operational
90 days ago
99.56 % uptime
Today
Retriever Cloud Operational
90 days ago
99.98 % uptime
Today
Retriever for Tailwag Operational
90 days ago
99.98 % uptime
Today
Call Center ? Operational
90 days ago
100.0 % uptime
Today
Outbound Integrations Operational
90 days ago
99.99 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Jun 29, 2022

No incidents reported today.

Jun 28, 2022
Some users are reporting issues accessing Redtail CRM
Resolved - This incident has been resolved.
Jun 28, 12:48 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 28, 11:12 PDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Some users are reporting issues accessing Redtail's Products
Resolved - The issue impacting access to Redtail Sites has been identified and resolved. We sincerely apologize for any negative impact you may have experienced to your day-to-day operations.
Jun 23, 07:01 PDT
Investigating - We are currently investigating this issue.
Jun 23, 06:34 PDT
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Redtail CRM | Delay in Queued Processes
Resolved - The issue has been resolved. We do sincerely apologize for any negative impact the issue may have caused to your day-to-day operations.
Jun 21, 08:02 PDT
Monitoring - Steps have been taken to resolve the issue. Normal functionality should be returning to the services. We will continue to monitor for a period of time to ensure all is functioning properly.
Jun 21, 07:44 PDT
Identified - Our Engineers have identified the issue and are taking necessary steps to resolve the issue.
Jun 21, 07:13 PDT
Investigating - Some users are experiencing an issue with queued services such as Broadcast Emails, Bulk Operations, Exports, Email Notifications, etc being delayed. Our engineers are investigating the issue at this time.
Jun 21, 06:25 PDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

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