Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com 800.206.5030
Redtail API (REST)
Operational
90 days ago
100.0
% uptime
Today
Redtail CRM
Operational
90 days ago
100.0
% uptime
Today
Redtail Imaging
Operational
90 days ago
100.0
% uptime
Today
Redtail Email
Operational
90 days ago
100.0
% uptime
Today
Retriever Cloud
Operational
90 days ago
100.0
% uptime
Today
Retriever for Tailwag
Operational
90 days ago
100.0
% uptime
Today
Client Services
Call center services, ticketing services.
Operational
90 days ago
100.0
% uptime
Today
Outbound Integrations
Operational
90 days ago
100.0
% uptime
Today
Inbound Integrations/SSO
Operational
90 days ago
100.0
% uptime
Today
Redtail Speak
Operational
90 days ago
100.0
% uptime
Today
Redtail CRM Mobile
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 27, 07:17 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 21, 09:23 PDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 21, 08:30 PDT
Investigating -
When logging into Redtail CRM, please be aware that SMS text messaging is currently down for multi-factor authentication (MFA).
To receive the MFA code, please use Voice or Email. The Redtail team is overriding the SMS text default; MFA codes will temporarily default to Voice. We are working to resolve the issue and apologize for any inconvenience.
Sep 21, 07:43 PDT