All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
100.0 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Email Operational
90 days ago
99.99 % uptime
Today
Retriever Cloud Operational
90 days ago
100.0 % uptime
Today
Retriever for Tailwag Operational
90 days ago
100.0 % uptime
Today
Client Services ? Operational
90 days ago
100.0 % uptime
Today
Outbound Integrations Operational
90 days ago
100.0 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
100.0 % uptime
Today
Redtail Speak Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Mobile Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Jul 22, 2024

No incidents reported today.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 13:50 PDT
Monitoring - Related to a widespread, third-party global outage, Redtail is continuously monitoring our systems and working to avoid any further disruptions to you. Currently, Redtail systems appear in good working order and we are actively working to resolve any remaining issues. Please be aware that certain functionality may be intermittently slow or unavailable as we troubleshoot throughout the day.
Jul 19, 07:07 PDT
Resolved - This incident has been resolved.
Jul 19, 10:57 PDT
Investigating - Our Engineers have been working to upgrade Redtail's Email Services infrastructure over the last few months. As part of these efforts, we have updated SMTP routing via DNS to our new MTAs and Load Balancer. We are proactively monitoring the changes at this time to detect and remediate any negative impacts. We are posting an incident to alert you that there have been some changes. If you have issues sending mail, please try flushing dns, restart your modem/router, and/or restart your offline mail clients (i.e. Outlook, AppleMail, etc). If these steps do not resolve your access issues, please contact our support team for assistance. Thank you for your patience and understanding as we work to make these infrastructure improvements.
Jul 18, 19:33 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.