All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
99.89 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Email Operational
90 days ago
99.91 % uptime
Today
Retriever Cloud Operational
90 days ago
100.0 % uptime
Today
Retriever for Tailwag Operational
90 days ago
100.0 % uptime
Today
Client Services ? Operational
90 days ago
100.0 % uptime
Today
Outbound Integrations Operational
90 days ago
100.0 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
99.98 % uptime
Today
Redtail Speak Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Mobile Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Phone Service Provider reporting service disruption
Resolved - This incident has been resolved.
Apr 22, 09:23 PDT
Investigating - Our Phone Service Provider has reported a service disruption affecting phone engagements. Chat service is currently not impacted by this issue and is available! We apologize for any inconvenience and appreciate your patience while they work to resolve this issue.
Apr 22, 08:15 PDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Maintenance Alert | Redtail Hosted Email Services
Completed - The scheduled maintenance has been completed.
Apr 17, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:30 PDT
Scheduled - At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects Redtail's Hosted Email Services.
Maintenance Start: Wednesday, April 17th, 5:30 PM PDT
Maintenance End: Wednesday, April 17th, 7:30 PM PDT

Estimated Customer Impacts: During this service window, there may be intermittent connectivity when attempting to access to your Redtail-hosted mailbox, check your messages or send messages. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be working outside standard business hours. That said, we sincerely apologize for any negative impact these updates may cause.
Apr 17, 08:01 PDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Maintenance Alert | Redtail Hosted Email Services
Completed - The scheduled maintenance has been completed.
Apr 12, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 17:30 PDT
Scheduled - At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects Redtail's Hosted Email Services.
Maintenance Start: Friday, April 12th, 5:30 PM PDT
Maintenance End: Friday, April 12th, 6:30 PM PDT

Estimated Customer Impacts: During this service window, there may be intermittent connectivity when attempting to access to your Redtail-hosted mailbox, check your messages or send messages. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be working outside standard business hours. That said, we sincerely apologize for any negative impact these updates may cause.
Apr 12, 11:43 PDT
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