Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com 800.206.5030
Redtail API (REST)
Operational
90 days ago
100.0
% uptime
Today
Redtail CRM
Operational
90 days ago
100.0
% uptime
Today
Redtail Imaging
Operational
90 days ago
100.0
% uptime
Today
Redtail Email
Operational
90 days ago
100.0
% uptime
Today
Retriever Cloud
Operational
90 days ago
100.0
% uptime
Today
Retriever for Tailwag
Operational
90 days ago
100.0
% uptime
Today
Client Services
?
Operational
90 days ago
100.0
% uptime
Today
Outbound Integrations
Operational
90 days ago
100.0
% uptime
Today
Inbound Integrations/SSO
Operational
90 days ago
100.0
% uptime
Today
Redtail Speak
Operational
90 days ago
100.0
% uptime
Today
Redtail CRM Mobile
Operational
90 days ago
100.0
% uptime
Today
Suite Sync
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Tuesday, June 24, 2025, Redtail CRM's mail merge functionality will be unavailable from 6:00 p.m. to 10:00 p.m. PT due to a mandatory upgrade intended to modernize the service's infrastructure. Mail merge functionality will be restored once the update is complete. Thank you. Posted on
Jun 23, 2025 - 15:06 PDT
Resolved -
This incident has been resolved.
Jun 20, 05:46 PDT
Investigating -
We are currently investigating an issue affecting Redtail Email login. Our team is working to restore functionality as quickly as possible.
Jun 20, 05:37 PDT
Resolved -
This incident has been resolved.
Jun 13, 09:53 PDT
Investigating -
Our engineers have identified an issue affecting Redtail CRM Email History Filters and are actively investigating. We appreciate your patience as we work to resolve this.
Jun 13, 09:38 PDT
Resolved -
We’ve resolved the earlier inbound message delays, and all systems are now operating normally.
Please note: Messages sent during the impacted window may still experience delays of up to a few hours as they are processed by the sending servers. No action is required at this time. We will continue to monitor the queue to ensure full delivery. Thank you for your patience.
Jun 10, 08:43 PDT
Investigating -
We are currently investigating delays in inbound messages for Redtail Email. Users may experience slower-than-usual delivery times. We’ll provide an update as soon as more information is available.
Jun 10, 08:07 PDT