All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
99.85 % uptime
Today
Redtail CRM Operational
90 days ago
99.5 % uptime
Today
Redtail Imaging Operational
90 days ago
99.78 % uptime
Today
Redtail Webmail Operational
90 days ago
99.98 % uptime
Today
Retriever Cloud Operational
90 days ago
99.85 % uptime
Today
Retriever for Tailwag Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Some users reporting issues with logging into the CRM
Postmortem - Read details
Nov 23, 09:29 PST
Resolved - This incident has been resolved.
Nov 19, 11:11 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 20:00 PST
Investigating - Some users are reporting slowness or an inability to login to Redtail CRM as well as Redtail Email. We looking into the issue to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Nov 18, 11:59 PST
Nov 18, 2021
Nov 17, 2021
Redtail CRM Outage
Postmortem - Read details
Nov 23, 09:22 PST
Resolved - This incident has been resolved.
Nov 17, 22:04 PST
Identified - We are currently experiencing an outage at our main Datacenter provider. We are in constant contact with their networking team while they actively troubleshoot and attempt to get our services back online. We thank you for your patience while we work to resolve this and sincerely apologize for any inconvenience this may cause.
Nov 17, 19:00 PST
Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

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