All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
99.99 % uptime
Today
Redtail CRM Operational
90 days ago
99.99 % uptime
Today
Redtail Imaging Operational
90 days ago
99.99 % uptime
Today
Redtail Webmail Operational
90 days ago
99.99 % uptime
Today
Retriever Cloud Operational
90 days ago
99.99 % uptime
Today
Retriever for Tailwag Operational
90 days ago
99.99 % uptime
Today
Call Center ? Operational
90 days ago
99.98 % uptime
Today
Outbound Integrations Operational
90 days ago
99.99 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
99.99 % uptime
Today
Redtail Speak Operational
90 days ago
99.49 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Some users are reporting issues logging in to Redtail Speak
Resolved - This incident has been resolved.
Aug 4, 08:44 PDT
Update - Redtail Engineers are aware of and actively investigation an issue in which users cannot log into the web based Speak 2.0. At this time, users can still log into the speak mobile app in the meantime to access and manage their accounts.
Aug 4, 06:49 PDT
Investigating - We are currently investigating this issue.
Aug 4, 06:42 PDT
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Partial Call Center VoIP Outage
Resolved - The incident has been resolved. Our VOIP Provider has confirmed all operations are back to normal.
Aug 1, 10:02 PDT
Investigating - Our callers may experience longer than normal hold times when attempting to contact us by phone. This is due to partial outages within our VoIP service, which is impacting our call centers. During this issue, callers may experience callback feature delays, continued ringing, inability for hold options, and dropped calls. We are working with their engineers to resolve the issues being experienced. Please remember that you can also email us at support@redtailtechnology.com or visit help.redtailtechnology.com for a plethora of knowledge sharing articles and videos. We do apologize for any inconvenience this may cause.
Aug 1, 08:38 PDT
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.

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