Smarsh Email Encryption Outbound Delivery Issues

Incident Report for Redtail Technology

Investigating

We are aware of an issue affecting outbound email delivery for Redtail users who use Smarsh for email encryption. Smarsh has identified an issue with its email encryption service that may cause messages to be returned as undeliverable.

We are monitoring the situation and will share updates as more information becomes available.

Posted Oct 26, 2026 - 13:33 PDT

This incident affects: Redtail Email.