Some users reporting 500 errors within the CRM/Imaging Products

Incident Report for Redtail Technology

Resolved

This incident has been resolved.

Posted Jan 13, 2022 - 15:10 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2022 - 13:38 PST

Investigating

We are currently investigating this issue.

Posted Jan 13, 2022 - 11:08 PST

This incident affected: Redtail API (REST), Redtail CRM, Redtail Imaging, Retriever Cloud, and Retriever for Tailwag.