Redtail CRM | MFA SMS Text Message Option Issue
Incident Report for Redtail Technology
Resolved
This incident has been resolved.
Posted Sep 27, 2023 - 07:17 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2023 - 09:23 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 21, 2023 - 08:30 PDT
Investigating
When logging into Redtail CRM, please be aware that SMS text messaging is currently down for multi-factor authentication (MFA).

To receive the MFA code, please use Voice or Email. The Redtail team is overriding the SMS text default; MFA codes will temporarily default to Voice. We are working to resolve the issue and apologize for any inconvenience.
Posted Sep 21, 2023 - 07:43 PDT
This incident affected: Redtail CRM.
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