Redtail Email Services | Delivery Issues to Microsoft Hosted Mailboxes

Incident Report for Redtail Technology

Resolved

This incident has been resolved.

Posted Jul 29, 2024 - 06:44 PDT

Monitoring

At this time, we are seeing the successful delivery of mail between our servers and Microsoft's servers. We will be monitoring the exchange of mail to ensure the issue is fully resolved. We thank you for your patience and understanding as we work with Microsoft on a resolution.

Posted Jul 25, 2024 - 05:34 PDT

Investigating

We are currently aware of an issue impacting delivery to Microsoft hosted mailboxes and their free email accounts (live.com, msn.com, outlook.com, and hotmail.com) from Redtail IPs. Our engineers have reached out to Microsoft in an effort to try and determine the root cause and seek resolution.

Posted Jul 24, 2024 - 07:38 PDT

This incident affected: Redtail Email.