RCA for 8/27 - RT001 dropped the users table after backup which left Accounts unable to login any users. Used crm_contact from orbacrm to repopulate users table and restore service.
Posted Sep 16, 2019 - 07:03 PDT
This issue has been resolved, we do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Posted Aug 28, 2019 - 11:16 PDT
Some users are reporting an inability to login to Redtail CRM. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.