Partially Degraded Service

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST)   Operational
90 days ago
100.0 % uptime
Today
Redtail CRM (Leapfrog Edition)   Operational
90 days ago
100.0 % uptime
Today
Redtail CRM (Tailwag Edition)   Operational
90 days ago
99.98 % uptime
Today
Redtail Imaging   Operational
90 days ago
100.0 % uptime
Today
Redtail Webmail   Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Redtail API (REST) Uptime
Fetching
Redtail API Response Time (REST)
Fetching
Redtail CRM Uptime (Tailwag Edition)
Fetching
Redtail CRM Response Time (Tailwag Edition)
Fetching
Redtail CRM Response Time (Leapfrog Edition)
Fetching
Redtail Imaging Uptime
Fetching
Redtail Webmail Uptime
Fetching
Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018
Completed - The scheduled maintenance has been completed.
Feb 17, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 PST
Scheduled - On Friday, February 16th, Redtail CRM (Tailwag interface) will undergo maintenance to perform some essential updates. We anticipate that your accounts will be inaccessible at times during the scheduled maintenance. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, for the hours between 10:00 pm PST Friday and 2:00 am PST Saturday, February 17th, there may be intermittent access or slow response times. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. If you're burning that midnight oil, you may be addicted to our site. We care about your health and want to give you a break for a few hours. Thank you for your understanding during this time of progress.
Feb 16, 09:51 PST
Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Completed - The scheduled maintenance has been completed.
Feb 13, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 22:00 PST
Scheduled - On Monday, February 12th, Redtail CRM (Tailwag interface) will undergo maintenance to perform some essential updates. We anticipate that your accounts will be inaccessible at times during the scheduled maintenance. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, for several hours between 10:00 pm PST Monday and 2:00 am PST Tuesday, February 13th, there may be intermittent access or slow response times. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. If you're burning that midnight oil, you may be addicted to our site. We care about your health and want to give you a break for a few hours. Thank you for your understanding during this time of progress.
Feb 12, 15:13 PST
Feb 12, 2018
Completed - The scheduled maintenance has been completed.
Feb 12, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 19:00 PST
Scheduled - On Sunday February 11th, Redtail Email will undergo maintenance to perform some essential upgrades between 7:00pm and 1:00AM PST Monday February 12th. During this service window, we do anticipate that you will be able to access your Redtail-hosted mailbox, check your messages or send messages. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, there may be intermittent access or slow response times during this time. We understand that this may pose an inconvenience to some subscribers who may be doing some work over the weekend. That said, we sincerely apologize for any negative impact these updates may have caused.
Feb 11, 11:52 PST
Feb 10, 2018
Completed - The scheduled maintenance has been completed.
Feb 10, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 11:00 PST
Scheduled - On Saturday February 10th, Redtail Email will undergo maintenance to perform some essential upgrades between 11:00am and 5:00PM PST Saturday. During this service window, we do anticipate that you will be able to access your Redtail-hosted mailbox, check your messages or send messages. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, there may be intermittent access or slow response times during this time. We understand that this may pose an inconvenience to some subscribers who may be doing some work over the weekend. That said, we sincerely apologize for any negative impact these updates may have caused.
Feb 10, 09:19 PST
Completed - The scheduled maintenance has been completed.
Feb 10, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 20:00 PST
Scheduled - On Friday February 9th, Redtail Email will undergo maintenance to perform some essential upgrades between 8:00pm PST Friday and 2:00am PST Saturday, February 10th. During this service window, we do anticipate that you will be able to access your Redtail-hosted mailbox, check your messages or send messages. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, there may be intermittent access or slow response times during this time. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. As you may have noticed, we prefer to schedule our maintenance window for late evening, as this is historically a low volume business period and provides the lowest impact to you the user.
Feb 9, 11:03 PST