All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
99.97 % uptime
Today
Redtail Imaging Operational
90 days ago
99.69 % uptime
Today
Redtail Webmail Operational
90 days ago
100.0 % uptime
Today
Retriever Cloud Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects Redtail's Hosted Email Services.
Maintenance Start: Friday, July 30th, 7:00 PM PST
Maintenance End: Saturday, July 31st, 1:00 AM PST

Estimated Customer Impacts: During this service window, you will not be able to access your Redtail-hosted mailbox, check your messages or send messages. You may also see a delay in receiving incoming mail but please rest assured that all incoming mail will be delivered. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. That said, we sincerely apologize for any negative impact these updates may cause.
Posted on Jul 23, 08:06 PDT
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
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Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
Resolved - This incident has been resolved.
Jul 19, 12:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 11:39 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 19, 10:36 PDT
Investigating - Some users are reporting issues with Retriever Cloud. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Jul 19, 10:34 PDT
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - This incident has been resolved.
Jul 16, 14:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 14:11 PDT
Identified - Our Troubleshooting Troubadours have identified the cause and are working on penning a resolution.
Jul 16, 11:13 PDT
Investigating - Some Redtail Email Service subscribers may be experiencing issues accessing their email history within Redtail CRM at this time. Our Troubleshooting Troubadours are getting the band together in hopes of bringing the joyous sound of resolution soon.
Jul 16, 06:05 PDT
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.