All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
100.0 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Email Operational
90 days ago
100.0 % uptime
Today
Retriever Cloud Operational
90 days ago
100.0 % uptime
Today
Retriever for Tailwag Operational
90 days ago
100.0 % uptime
Today
Client Services ? Operational
90 days ago
100.0 % uptime
Today
Outbound Integrations Operational
90 days ago
100.0 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
100.0 % uptime
Today
Redtail Speak Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Mobile Operational
90 days ago
100.0 % uptime
Today
Suite Sync Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance | Redtail CRM, Speak, Imaging Jul 8, 2025 17:00-22:00 PDT

On Tuesday, July 8, 2025, from 5 to 10 PM PDT, Redtail CRM, Speak, and Imaging will be temporarily unavailable while we work to modernize our infrastructure. Redtail Email will NOT be impacted.
Posted on Jun 30, 2025 - 09:14 PDT
Jul 8, 2025

No incidents reported today.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Redtail Support System Delays
Resolved - This incident has been resolved and Redtail is working through delayed requests with priority.
Jun 27, 08:58 PDT
Update - We are currently experiencing delays in receiving email communications to Redtail. For immediate support, please contact us via chat or by phone.
Jun 26, 10:05 PDT
Investigating - We are currently experiencing delays in receiving communications when using Redtail Support to create cases within our support portal. For immediate support, please contact us via chat or call.
Jun 26, 09:46 PDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025
Scheduled Maintenance | Redtail CRM
Completed - The scheduled maintenance has been completed.
Jun 24, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 PDT
Scheduled - On Tuesday, June 24, 2025, Redtail CRM's mail merge functionality will be unavailable from 5:00 p.m. to 10:00 p.m. PT due to a mandatory upgrade intended to modernize the service's infrastructure. Mail merge functionality will be restored once the update is complete. Thank you.
Jun 23, 15:06 PDT
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