All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
Redtail CRM (Leapfrog Edition) Operational
Redtail CRM (Tailwag Edition) Operational
Redtail Imaging Operational
Redtail Webmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Redtail API (REST)
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Redtail API Response Time (REST)
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Redtail CRM Uptime (Tailwag Edition)
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Redtail CRM Response Time (Tailwag Edition)
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Redtail CRM Response Time (Leapfrog Edition)
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Redtail Imaging Uptime
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Redtail Webmail
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Past Incidents
Sep 1, 2015
Resolved - Our magical team of unicorn taming technology wizards have identified the root cause for the login issues being experienced by users of our Tailwag interface. The issue has now been resolved.
Sep 1, 12:31 PDT
Investigating - Some users are reporting an inability to login to Redtail CRM (Tailwag version). We are troubleshooting now to determine what the issue may be. We do sincerely apologize for any inconvenience to your daily operations.
Sep 1, 11:19 PDT
Aug 31, 2015

No incidents reported.

Aug 30, 2015

No incidents reported.

Aug 29, 2015

No incidents reported.

Aug 28, 2015

No incidents reported.

Aug 27, 2015
Resolved - The regional internet outage appears to have been resolved for those users impacted by it. Feel free to continue to follow the issue at the following link to check for remaining issues in your area: https://downdetector.com/status/level3/map/
Aug 27, 17:14 PDT
Monitoring - Some users may be experiencing an issue accessing Redtail's services due to an major regional internet outage that is impacting many areas of the country. Please be aware that the issue pertains to DNS routing / resolution and is outside of our network. All services here at Redtail are up and running but the current internet outage is preventing users from accessing them.
Aug 27, 12:46 PDT
Aug 26, 2015
Resolved - The ability to login to Classic Imaging via the Retriever for Imaging application has been restored.
Aug 26, 10:45 PDT
Investigating - Some Classic Imaging users are experiencing an issue when attempting to login to the Retriever for Imaging application. We are working to identify and resolve the issue. The issue does not impact login via SSO within Redtail CRM nor directly through the URL, imaging.redtailtechnology.com. Users can still access Imaging through those access points. We hope to have the issue resolved soon.
Aug 26, 08:50 PDT
Aug 25, 2015

No incidents reported.

Aug 24, 2015

No incidents reported.

Aug 23, 2015

No incidents reported.

Aug 22, 2015

No incidents reported.

Aug 21, 2015

No incidents reported.

Aug 20, 2015

No incidents reported.

Aug 19, 2015

No incidents reported.

Aug 18, 2015

No incidents reported.