All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
100.0 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Webmail Operational
90 days ago
99.94 % uptime
Today
Retriever Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Apr 2, 2020
Completed - The scheduled maintenance has been completed.
Apr 2, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:00 PDT
Scheduled - At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects all Redtail products.
Maintenance Start: Wednesday, April 1st, 10:00 PM PDT
Maintenance End: Thursday, April 2nd, 2:00 AM PDT

Estimated Customer Impacts: During this service window, there could be brief periods of down-time for all Redtail products and services. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be burning the evening oil. That said, we sincerely apologize for any negative impact these updates may cause.
Mar 30, 09:10 PDT
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 00:55 PDT
Investigating - Some users are reporting an inability to login to Redtail CRM. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Mar 23, 23:52 PDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.