All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
100.0 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Email Operational
90 days ago
100.0 % uptime
Today
Retriever Cloud Operational
90 days ago
100.0 % uptime
Today
Retriever for Tailwag Operational
90 days ago
100.0 % uptime
Today
Client Services ? Operational
90 days ago
100.0 % uptime
Today
Outbound Integrations Operational
90 days ago
100.0 % uptime
Today
Inbound Integrations/SSO Operational
90 days ago
100.0 % uptime
Today
Redtail Speak Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Mobile Operational
90 days ago
100.0 % uptime
Today
Suite Sync Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
Intermittent Connection Issues – Phone and Live Chat
Resolved - This incident has been resolved.
Jul 15, 09:15 PDT
Investigating - Redtail is currently experiencing phone and live chat issues due to a disruption with our provider.

In the meantime, please contact us at support@redtailtechnology.com. We will provide an update as soon as these systems are back online.

Thank you for your patience.
Jul 15, 08:18 PDT
Intermittent Connection Issues – Phone and Live Chat
Resolved - This incident has been resolved.
Jul 15, 08:01 PDT
Investigating - Redtail is currently experiencing phone and live chat issues due to a disruption with our provider.
In the meantime, please contact us at support@redtailtechnology.com. We will provide an update as soon as these systems are back online.

Thank you for your patience.
Jul 15, 07:16 PDT
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Redtail CRM – Internal Error Issues
Resolved - Users seeing an error in the CRM can switch to Early Access as a workaround to resolve the issue and continue using the CRM without disruption.
Jul 9, 08:34 PDT
Investigating - We are currently investigating an issue affecting Redtail CRM. Our team is working to restore functionality as quickly as possible.
Jul 9, 07:27 PDT
Jul 8, 2025
Scheduled Maintenance | Redtail CRM, Speak, Imaging
Completed - The scheduled maintenance has been completed.
Jul 8, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 17:00 PDT
Scheduled - On Tuesday, July 8, 2025, from 5 to 10 PM PDT, Redtail CRM, Speak, and Imaging will be temporarily unavailable while we work to modernize our infrastructure. Redtail Email will NOT be impacted.
Jun 30, 09:14 PDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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