All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST)   Operational
90 days ago
99.99 % uptime
Today
Redtail CRM (Leapfrog Edition)   Operational
90 days ago
100.0 % uptime
Today
Redtail CRM (Tailwag Edition)   Operational
90 days ago
99.99 % uptime
Today
Redtail Imaging   Operational
90 days ago
100.0 % uptime
Today
Redtail Webmail   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Redtail API (REST) Uptime
Fetching
Redtail API Response Time (REST)
Fetching
Redtail CRM Uptime (Tailwag Edition)
Fetching
Redtail CRM Response Time (Tailwag Edition)
Fetching
Redtail CRM Response Time (Leapfrog Edition)
Fetching
Redtail Imaging Uptime
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Redtail Webmail Uptime
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Past Incidents
Sep 22, 2018

No incidents reported today.

Sep 21, 2018
Completed - The scheduled maintenance has been completed.
Sep 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 22:00 PDT
Scheduled - Scheduled
At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects all products.
Maintenance Start: Thursday, September 20th, 10:00 PM PDT
Maintenance End: Friday, September 21st, 2:00 AM PDT

Estimated Customer Impacts: During this service window, there will a brief period of down-time. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, there may be some slow delivery times for incoming mail during this time. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. That said, we sincerely apologize for any negative impact these updates may cause.
Sep 18, 16:50 PDT
Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Completed - The scheduled maintenance has been completed.
Sep 15, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 22:01 PDT
Scheduled - At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to our hosted email infrastructure. Maintenance Start: Friday, September 14th, 10:00 PM PDT
Maintenance End: Saturday, September 15th, 2:00 AM PDT

Estimated Customer Impacts: During this service window, there will a brief period of down-time. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, there may be some slow delivery times for incoming mail during this time. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. That said, we sincerely apologize for any negative impact these updates may cause.
Sep 13, 16:34 PDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018
Completed - The scheduled maintenance has been completed.
Sep 12, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 09:42 PDT
Scheduled - At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to our hosted email infrastructure. Maintenance Start: Tuesday, September 11th, 10:00 PM PDT
Maintenance End: Wednesday, September 12th, 2:00 AM PDT

Estimated Customer Impacts: During this service window, we do anticipate that you will be able to access your Redtail-hosted mailbox, check your messages or send messages. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, there may be some slow delivery times for incoming mail during this time. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. That said, we sincerely apologize for any negative impact these updates may cause.
Sep 7, 07:56 PDT
Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.