All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
Redtail CRM (Leapfrog Edition) Operational
Redtail CRM (Tailwag Edition) Operational
Redtail Imaging Operational
Redtail Webmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Redtail CRM (Tailwag Interface) Maintenance Mar 8, 22:00 - Mar 9, 02:00 PDT
Scheduled - On Wednesday, March 8th, Redtail CRM (Tailwag interface) will undergo maintenance to perform some essential updates. We anticipate that your accounts will be inaccessible at times during the scheduled maintenance. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, for several hours between 10:00 pm PDT Wednesday and 2:00am PDT Thursday, March 9th, there may be intermittent access or slow response times. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. If you're burning that midnight oil, you may be addicted to our site. We care about your health and want to give you a break for a few hours. Thank you for your understanding during this time of progress.
Posted on Mar 8, 08:19 PST
System Metrics Month Week Day
Redtail API (REST)
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Redtail API Response Time (REST)
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Redtail CRM Uptime (Tailwag Edition)
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Redtail CRM Response Time (Tailwag Edition)
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Redtail CRM Response Time (Leapfrog Edition)
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Redtail Imaging Uptime
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Redtail Webmail
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Past Incidents
Apr 30, 2017

No incidents reported today.

Apr 29, 2017

No incidents reported.

Apr 28, 2017

No incidents reported.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 24, 2017
Resolved - This incident has been resolved.
Apr 24, 20:56 PDT
Investigating - Some users are reporting intermittent issues navigating within or an inability to login to Redtail CRM's Tailwag interface. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Apr 24, 11:07 PDT
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017
Resolved - Our magical team of extraordinary unicorn taming technology wizards have identified the root cause for the login issues being experienced by users of our Tailwag interface. The issue has now been obliterated into nothingness. We sincerely apologize for any inconvenience the issue may have caused.
Apr 19, 12:08 PDT
Investigating - Some users are reporting intermittent issues navigating within or an inability to login to Redtail CRM's Tailwag interface. We are troubleshooting now to determine a root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Apr 19, 09:51 PDT
Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.