All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
99.98 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Webmail Operational
90 days ago
100.0 % uptime
Today
Retriever Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects part of Redtail's Hosted Email Services.
Maintenance Start: Wednesday, January 27th, 8:00 PM PDT
Maintenance End: Wednesday, January 27th, 11:00 PM PDT

Estimated Customer Impacts: During this service window, there could be potential brief periods of delayed email delivery and the ability to send outbound emails but we don't anticipate any real negative impact. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. That said, we sincerely apologize for any negative impact these updates may cause.
Posted on Jan 25, 11:06 PST
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Jan 26, 2021

No incidents reported today.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 PST
Scheduled - At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects all Redtail products.
Maintenance Start: Wednesday, January 13th, 10:00 PM PDT
Maintenance End: Thursday, January 14th, 2:00 AM PDT

Estimated Customer Impacts: During this service window, there could be brief periods of down-time for all Redtail products and services. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be burning the evening oil. That said, we sincerely apologize for any negative impact these updates may cause.
Jan 13, 15:27 PST
Jan 13, 2021
Completed - The scheduled maintenance has been completed.
Jan 13, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 PST
Scheduled - At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects all Redtail products.
Maintenance Start: Tuesday, January 12th, 10:00 PM PDT
Maintenance End: Wednesday, January 13th, 2:00 AM PDT

Estimated Customer Impacts: During this service window, there could be brief periods of down-time for all Redtail products and services. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be burning the evening oil. That said, we sincerely apologize for any negative impact these updates may cause.
Jan 12, 08:20 PST
Jan 12, 2021