All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
Redtail CRM (Leapfrog Edition) Operational
Redtail CRM (Tailwag Edition) Operational
Redtail Imaging Operational
Redtail Webmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Redtail API (REST)
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Redtail API Response Time (REST)
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Redtail CRM Uptime (Tailwag Edition)
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Redtail CRM Response Time (Tailwag Edition)
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Redtail CRM Response Time (Leapfrog Edition)
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Redtail Imaging Uptime
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Redtail Webmail
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Past Incidents
Aug 28, 2016

No incidents reported today.

Aug 27, 2016
Resolved - The issue has been resolved and we do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Aug 27, 10:16 PDT
Investigating - Some users are reporting an inability to login to Redtail CRM (Leapfrog interface). We are troubleshooting now to determine what the issue may be. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Aug 27, 09:26 PDT
Completed - The scheduled maintenance has been completed.
Aug 27, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:01 PDT
Scheduled - Scheduled - On Friday, August 26th, Redtail's Leapfrog interface will undergo maintenance to perform some essential updates. We anticipate that your accounts will be accessible during the scheduled maintenance. However, with any maintenance, there is the possibility of unexpected issues that could arise. That said, for several hours between 10:00pm PDT Friday and 2:00am PDT Saturday, August 27th, there may be intermittent access or slow response times. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. As you may have noticed, we prefer to schedule our maintenance window for late evening, as this is historically a low volume business period and provides the lowest impact to you the user.
Aug 26, 16:43 PDT
Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016
Completed - The scheduled maintenance has been completed.
Aug 16, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:01 PDT
Scheduled - On Monday, August 15th, Redtail Email will undergo maintenance to perform some essential updates. We anticipate that your accounts will be accessible during the scheduled maintenance. However, with any maintenance, there is the possibility of unexpected issues that could arise. That said, for several hours between 10:00pm PDT Monday and 2:00am PDT Tuesday, August 16th, there may be intermittent access or slow response times. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. As you may have noticed, we prefer to schedule our maintenance window for late evening, as this is historically a low volume business period and provides the lowest impact to you the user.
Aug 15, 12:53 PDT
Aug 14, 2016

No incidents reported.