All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST) Operational
90 days ago
100.0 % uptime
Today
Redtail CRM Operational
90 days ago
100.0 % uptime
Today
Redtail Imaging Operational
90 days ago
100.0 % uptime
Today
Redtail Webmail Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Redtail Hosted Email Services Maintenance Jul 19, 22:00 - Jul 20, 02:00 PDT
At Redtail, we understand that our customers rely on Redtail’s services to enable seamless access to the tools needed for your day-to-day operations, allowing you to work where you want. To ensure we continue to provide this best-in-class service to customers, we have scheduled the following maintenance:

Maintenance Details Purpose: We will be performing routine maintenance to infrastructure that affects part of Redtail's Hosted Email Services.

Maintenance Start: Friday, July 19th, 10:00 PM PST
Maintenance End: Saturday, July 20th, 2:00 AM PST

Estimated Customer Impacts: During this service window, there could be potential brief periods of down-time but we don't anticipate any real negative impact. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. That said, we sincerely apologize for any negative impact these updates may cause.
Posted on Jul 12, 12:11 PDT
Redtail API (REST) Uptime
Fetching
Redtail API Response Time (REST)
Fetching
Redtail CRM Uptime
Fetching
Redtail CRM Response Time
Fetching
Redtail Imaging Uptime
Fetching
Redtail Webmail Uptime
Fetching
Past Incidents
Jul 15, 2019

No incidents reported today.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - Redtail's Hosted Email Services have returned to normal functionality for all users. We apologize for the issue. We do apologize for any inconveniences and interruptions to your daily operations that you may have experienced as a result of the issue
Jul 8, 08:21 PDT
Monitoring - Our engineers have isolated the issue and have taken the necessary steps to correct it. Everything should be returning to normal. We will continue to monitor services in the short-term to make sure everything is running as expected.
Jul 8, 07:50 PDT
Investigating - Some users are reporting intermittent issues accessing Redtail Webmail or their mailbox within offline clients such as Outlook. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations as email is a vital tool.
Jul 8, 07:02 PDT
Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019

No incidents reported.

Jul 1, 2019

No incidents reported.