Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com 800.206.5030
Redtail API (REST)
Operational
90 days ago
100.0
% uptime
Today
Redtail CRM
Operational
90 days ago
100.0
% uptime
Today
Redtail Imaging
Operational
90 days ago
100.0
% uptime
Today
Redtail Email
Operational
90 days ago
100.0
% uptime
Today
Retriever Cloud
Operational
90 days ago
100.0
% uptime
Today
Retriever for Tailwag
Operational
90 days ago
100.0
% uptime
Today
Client Services
?
Operational
90 days ago
100.0
% uptime
Today
Outbound Integrations
Operational
90 days ago
100.0
% uptime
Today
Inbound Integrations/SSO
Operational
90 days ago
100.0
% uptime
Today
Redtail Speak
Operational
90 days ago
100.0
% uptime
Today
Redtail CRM Mobile
Operational
90 days ago
100.0
% uptime
Today
Suite Sync
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Tuesday, July 8, 2025, from 5 to 10 PM PDT, Redtail CRM, Speak, and Imaging will be temporarily unavailable while we work to modernize our infrastructure. Redtail Email will NOT be impacted. Posted on
Jun 30, 2025 - 09:14 PDT
Resolved -
This incident has been resolved and Redtail is working through delayed requests with priority.
Jun 27, 08:58 PDT
Update -
We are currently experiencing delays in receiving email communications to Redtail. For immediate support, please contact us via chat or by phone.
Jun 26, 10:05 PDT
Investigating -
We are currently experiencing delays in receiving communications when using Redtail Support to create cases within our support portal. For immediate support, please contact us via chat or call.
Jun 26, 09:46 PDT
Completed -
The scheduled maintenance has been completed.
Jun 24, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 PDT
Scheduled -
On Tuesday, June 24, 2025, Redtail CRM's mail merge functionality will be unavailable from 5:00 p.m. to 10:00 p.m. PT due to a mandatory upgrade intended to modernize the service's infrastructure. Mail merge functionality will be restored once the update is complete. Thank you.
Jun 23, 15:06 PDT