All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Uptime over the past 90 days. View historical uptime.
Redtail API (REST) Operational
90 days ago
99.92 % uptime
Today
Redtail CRM Operational
90 days ago
99.9 % uptime
Today
Redtail Imaging Operational
90 days ago
99.92 % uptime
Today
Redtail Webmail Operational
90 days ago
99.98 % uptime
Today
Retriever Cloud Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Redtail API Response Time (REST)
Fetching
Redtail CRM Response Time
Fetching
Past Incidents
Mar 1, 2021

No incidents reported today.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Users reporting issues with Redtail Hosted Email Services
Postmortem - Read details
Feb 26, 09:08 PST
Resolved - Those pesky server gremlins' shenanigans have been thwarted. A fix to resolve the issue has been implemented and monitored. As always, we do sincerely apologize for any disruption to your daily operations that the issue may have caused. Thank you for your understanding and choosing to be a part of the Redtail community.
Feb 24, 18:32 PST
Update - Users should see any residual issues or mail delays clearing up. We are continuing to monitor things to ensure all things are functioning as expected.
Feb 24, 17:47 PST
Update - We are continuing monitor a some reports of sporadic SMTP issues impact some users. Our engineers are working to cast out those pesky gremlins. We thank you for your continued patience as we work on this issue for you.
Feb 24, 17:14 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 15:35 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 24, 15:35 PST
Investigating - The server gremlins strike again....they must have eluded our labyrinth of traps. As a result, some users are reporting issues accessing their hosted mailboxes. We are working to resolve the issue. We have unleashed the highly trained tech hounds to sniff out those pesky gremlins.
Feb 24, 14:38 PST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

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