All Systems Operational

About This Site

Welcome to Redtail's status page. This is a good place to check for any known system issues, outages or scheduled maintenance. If you don't find what you need here, you can always contact us at:
support@redtailtechnology.com
800.206.5030

Redtail API (REST)   Operational
Redtail CRM (Leapfrog Edition)   Operational
Redtail CRM (Tailwag Edition)   Operational
Redtail Imaging   Operational
Redtail Webmail   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Redtail API (REST)
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Redtail API Response Time (REST)
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Redtail CRM Uptime (Tailwag Edition)
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Redtail CRM Response Time (Tailwag Edition)
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Redtail CRM Response Time (Leapfrog Edition)
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Redtail Imaging Uptime
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Redtail Webmail
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Past Incidents
Sep 24, 2017

No incidents reported today.

Sep 23, 2017

No incidents reported.

Sep 22, 2017
Completed - The scheduled maintenance has been completed.
Sep 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:00 PDT
Scheduled - On Thursday September 21st, Redtail Email will undergo maintenance to perform some essential updates. We anticipate that your accounts will be accessible during the scheduled maintenance. However, with any maintenance, there is the possibility of unexpected issues that could arise. That said, for several hours between 10:00pm PST Thursday and 2:00am PST Friday, September 22nd, there may be intermittent access or slow response times. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. As you may have noticed, we prefer to schedule our maintenance window for late evening, as this is historically a low volume business period and provides the lowest impact to you the user.
Sep 20, 07:09 PDT
Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017
Completed - The scheduled maintenance has been completed.
Sep 10, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:00 PDT
Scheduled - On Saturday, September 9th, Redtail CRM (Tailwag interface) will undergo maintenance to perform some essential updates. We anticipate that your accounts will be inaccessible at times during the scheduled maintenance. Please note that with any maintenance, there is the possibility of unexpected issues that could arise. That said, for several hours between 10:00 pm PDT Saturday and 2:00 am PDT Sunday, September 10th, there may be intermittent access or slow response times. We understand that this may pose an inconvenience to some subscribers who may be burning the midnight oil. If you're burning that midnight oil, you may be addicted to our site. We care about your health and want to give you a break for a few hours. Thank you for your understanding during this time of progress.
Sep 9, 08:38 PDT