Users reporting inability to login to Redtail CRM
Incident Report for Redtail Technology
Postmortem

RCA:

A recent deploy caused some resource issues with Redis which impacted users abilities to login. The deploy was rolled back.

Posted Sep 16, 2019 - 07:06 PDT

Resolved
Hooray! This issue has been resolved, we do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Posted Sep 04, 2019 - 12:13 PDT
Identified
We have identified the root cause and are currently taking steps to quickly resolve the issue.
Posted Sep 04, 2019 - 12:04 PDT
Investigating
Some users are reporting an inability to login to Redtail CRM. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Posted Sep 04, 2019 - 12:01 PDT
This incident affected: Redtail CRM.