Users reporting account feeds with zero values in the Redtail CRM.

Incident Report for Redtail Technology

Resolved

The issue regarding account feeds with zero values has been resolved.

Posted Jul 25, 2017 - 11:34 PDT

Update

We are currently reprocessing the account feeds and the fix for email history is running. Thank you for your patience and understanding while we work to fix these items for you.

Posted Jul 21, 2017 - 10:37 PDT

Identified

Identified - Some users are reporting issues viewing emails captured within the Email History feature of Redtail CRM as well as account feeds showing zero values. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

Posted Jul 20, 2017 - 08:05 PDT