Some users reporting issues with Redtail CRM

Incident Report for Redtail Technology

Postmortem

This morning we had some unintended issues caused by our latest deploy. These issues were quickly identified and resolved. We are extremely sorry for any inconvenience this may have caused you or your day-to-day operations.

Posted Apr 28, 2022 - 16:10 PDT

Resolved

This incident has been resolved.

Posted Apr 28, 2022 - 10:06 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2022 - 09:18 PDT

Investigating

Some users are reporting issues with AUM totals and some viewing features/options within Redtail CRM. Our engineers are working to identify the issue impacting those features.

Posted Apr 28, 2022 - 07:22 PDT

This incident affected: Redtail CRM.