Partial Call Center VoIP Outage

Incident Report for Redtail Technology

Resolved

This incident has been resolved.

Posted May 01, 2018 - 08:09 PDT

Identified

Our callers may experience longer than normal hold times when attempting to contact us by phone. This is due to partial outages within the Vonage VoIP service, which is impacting our call centers. Please remember that you can also email us at support@redtailtechnology.com or visit help.redtailtechnology.com for a cornucopia of knowledge. We do apologize for any inconvenience this may cause.

Posted Apr 30, 2018 - 11:56 PDT