Users reporting intermittent issues within Redtail CRM (Tailwag Interface) (INC-7)
Incident Report for Redtail Technology
Resolved
All systems have returned to normal operation at this time. We do sincerely apologize for any inconvenience the issue may have caused to your daily operations.
Posted 12 days ago. Nov 10, 2017 - 20:17 PST
Update
The system is working it's way towards normalization. We do apologize for the length the issue and hope to have it resolved soon.
Posted 13 days ago. Nov 10, 2017 - 15:31 PST
Identified
The root cause has been identified and we are currently working to return performance back to normal.
Posted 13 days ago. Nov 10, 2017 - 12:45 PST
Investigating
Some users are reporting intermittent issues within Redtail CRM's Tailwag interface. We are troubleshooting now to determine a root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Posted 13 days ago. Nov 10, 2017 - 11:46 PST